Hiring || Aakash Digital || QA- Call center - Jankapuri Delhi

Aakash Institute Company Logo 2 - 7 years Not Disclosed Delhi

Hiring || Aakash Digital || QA- Call center - Jankapuri Delhi

Job description

Conduct Transaction Quality Audits, Error Analysis
Provide Transaction Quality Audit scores on parameter
Well versed with coaching methodology
Train counselors on opportunity areas
Provide Feedback and suggestion for improvement to Process Associates

RoleQuality Assurance/Quality Control Executive

Industry TypeEducation, Teaching, Training

Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations

Employment TypeFull Time, Permanent

Role CategoryQuality

Education

UG :Any Graduate in Any Specialization