Senior Manager
Senior Manager
Aabhash
Jun 4, 2019
1761
0
Senior Manager - Process Excellence (F&A Domain)
11 - 16 yrs
Job Description
- Designation: Senior Manager - Process Excellence (F&A Domain)
Experience: 11 - 16 years of experience in a BPO industry
Location: Bangalore
Education: Any UG (Through Regular stream only)/ PG
1. A Certified Six Sigma Black Belt with 10+ years of hands on experience in driving process improvement projects In the F&A domain across all towers of PTP" OTC and RTR
2. Should have done 4 End to End High Impact BB Projects Strong in LSS
"3. To identify and lead process improvements across FAO process"
4. Deliver Business Benefits through application of Lean Six Sigma Methodologies
5. Train Coach and Mentor Green Belt candidates to complete the projects and help them in Certifications
6. Support accounts in ensuring compliance to various audit standards such as ISO" CMMi effectively
7. Drive the culture of continuous improvement" automations and operational analytics on the floor by engaging with Stakeholders at various levels including clients
Candidate Expectation
Educational Background : Graduate/ Post Graduate in Any Stream Statistics / Finance Background will be added advantage
Certified Lean Six Sigma Black Belt
Excellent Communication and Presentation Skills
Proficiency in MS Office
Hands on in doing analysis using Minitab / Statistical Software.
Salary: INR 12,00,000 - 17,00,000 P.A.
Industry:BPO, Call Centre, ITeS
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Operations
Role:Operations Manager
Employment Type:Permanent Job, Full Time
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